Coach Hostesses

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Position COACH HOSTESSES
  Is the working environment of a 9 to 5 routine something you would like to make a thing of the past?

Hostesses are the face and personality of our business and so play a vital part in establishing how we're seen by the thousands of people Siesta Holidays take to France and Spain every year.

You'll have a high level of personal presentation, with excellent communication skills and boundless energy and enthusiasm. You'll be flexible, attentive to customer needs and prepared to work hard, and of course you'll have a great personality.

As all of our hostesses will testify - this is not just a job. Forget nine to five - this is worlds apart from that. Our coaches depart between 3am and 7am three days a week. The work can be demanding and strenuous but very rewarding. You will have the opportunity to earn a very good income from each trip and the more effort you put into the job the higher the rewards.

If you have what it takes and enjoy the freedom and responsibility of using your own initiative, carry out your responsibilities with confidence and minimal supervision, have a high level of personal presentation, possess excellent communication skills, and above all be attentive to individual client needs, then working for Siesta could be the job for you.

Hostesses work on a self-employed basis to look after our clients onboard our coaches, including the serving of drinks, snacks and light refreshments. This is a seasonal job, the main work period is early April to the end of October, although this can vary and additional work may be available at other times of the year.
Main Duties & Responsibilities Ensuring that all passengers have a safe comfortable journey

Assisting drivers at breaks in the journey, responsible for head counts, ensuring that all passengers return to the coach on time.

Preparing snacks and drinks for passengers as required.

All Hostesses must ensure that they carry adequate stock at all times during the full length of the journey.

Follow the seating plans for the feeder and the mainline coaches to avoid confusion and delays through the customers being incorrectly seated.

Responsible for keeping the coach clean and tidy throughout the journey.
Specification Experience & Qualifications 
  • Experience of working in a customer facing environment is essential
  • A good standard of both written and spoken English is required

 

Customer Care
  • Consistently provide a professional service that exceeds customer expectations
  • Display a genuine, natural, respectful and willing approach to each and every customer

 

Communication
  • Possesses excellent social skills
  • Quickly builds rapport with customers and colleagues
  • Ability to adapt communication style to suit different customer types

 

Team Orientated
  • Be an effective team member
  • Shows initiative in the bounds of authority
  • Ability to carry out own responsibilities without the need for direct supervision

 

 Personal Qualities 
  • A high standard of personal presentation is essential
  • Remains calm and self controlled when under pressure
  • Reacts well to change
  • Stays positive despite setbacks
  • Keeps difficulties in perspective

 

Requirements (e.g. working hours, mobility etc)
  • Must be aged 18 or over
  • Physically fit
  • You must have a valid UK or EEA passport permitting unrestricted travel
  • Able to provide continuous references for the past 3 years
  • You must be fully flexible  - you must be willing to work on any day of the week and be willing to accept roster changes at short notice
  • It is a requirement that hostesses hold a relevant ‘Food Hygiene’ qualification at level 2 that has been completed within the last 3 years. (Training can be arranged if necessary)
 Applications Please send a CV & covering letter to:

Traffic Department
Siesta International Holidays
Siesta House
Newport South Business Park
Lamport Street
Middlesbrough
TS1 5QL

Email: recruitment@siestaholidays.co.uk

Hostesses are based at our Middlesbrough Office and applicants must be local to this area with their own car/transport.
Selection Process Our selection process consists of the following stages:
  • Screening of your application. If you meet our essential criteria, your application will be retained on file and we'll contact you as soon as we are arranging interviews

  • Prior to being offered a role you will be asked to travel on one of our coaches assisting an experienced hostess. This will give you the opportunity to experience the job and asses whether it is for you, as well as allowing us to assess you suitability for the role.